Privacy Policy

deep9 is a connected digital workspace available at https://deep9systems.com. It provides tools and support for professional documents, academic research, personal correspondence and business documentation.

This policy applies to information collected through the deep9 website, account services and available platform tools.

For privacy questions or requests relating to your information, contact us at deep9.info@gmail.com.

Depending on how you use deep9, we may collect the following categories of information:

Account information: Your name, email address, account identifier and authentication information required to create and maintain your account.

Google account information: When you choose Continue with Google, we receive basic identity information made available through Google authentication. This may include your name, email address, Google account identifier and profile picture, where provided.

User-provided content: Information you enter or submit when using our tools. This may include CV details, employment history, educational information, research topics, academic context, document instructions and other information needed to deliver a requested service.

Technical information: Basic technical information may be processed through the website and its service providers to maintain account sessions, protect the platform, diagnose errors and prevent misuse. This may include browser information, device details, IP address and request timestamps.

Google sign-in is provided as an optional method of creating or accessing a deep9 account.

When you authorise Google sign-in, we request basic identity permissions used for authentication: OpenID Connect identity, email address and basic profile information.

We use the information received from Google to:

• Verify your identity and authenticate your sign-in.
• Create or identify your deep9 account.
• Associate your account with your email address.
• Populate your account name and profile picture where available.
• Maintain your authenticated session across the platform.

deep9 does not request access to your Gmail messages, Google Drive files, Google Calendar, Google Contacts or other Google services as part of the basic sign-in process.

We do not sell Google user data or use it for advertising. We do not use Google user data for purposes unrelated to providing and maintaining the authentication and account features described in this policy.

Our access to Google user data is limited to the permissions granted during sign-in and is subject to Google's applicable API Services User Data Policy, including its Limited Use requirements.

We use information submitted to deep9 to:

• Create and manage user accounts.
• Authenticate users and maintain secure sessions.
• Provide professional, research and document tools.
• Process user instructions and produce requested results.
• Provide AI-assisted features where requested.
• Respond to enquiries and provide technical support.
• Maintain platform security and improve service reliability.
• Meet applicable legal and regulatory obligations.

Some deep9 tools use artificial intelligence to assist with document preparation, research development, analysis and related tasks.

When you use an AI-assisted feature, relevant text, instructions, research information or document content may be transmitted to OpenAI through its API for processing and to provide the result you requested.

This processing is limited to the information relevant to the particular feature you choose to use. We do not need access to your entire Google account to provide these services.

You should submit only information that you are authorised to share. Avoid submitting passwords, payment card information or unnecessary sensitive personal information.

deep9 uses third-party service providers to operate its platform. These providers may process information on our behalf for the services described below.

Supabase: Provides authentication and database infrastructure used to manage accounts, user identity and associated platform information.

Google: Provides the optional Google authentication service. Google processes information according to its own privacy policy and the permissions involved in the authentication process.

Resend: Provides transactional email delivery for account-related messages, including email confirmation and password-reset instructions.

OpenAI: Processes relevant user inputs through its API when an AI-assisted deep9 feature is used.

We do not sell personal information. We may disclose information where necessary to comply with applicable law, protect the platform or respond to valid legal requests.

Account information is retained for as long as reasonably necessary to maintain your account, provide the platform and meet applicable legal obligations.

Information submitted through individual tools may be processed temporarily or retained where a feature provides an explicit saving or storage function.

You may request access to, correction of or deletion of your personal information by contacting deep9.info@gmail.com. We may need to verify your identity before acting on a request.

Some information may remain temporarily in service-provider backups, technical logs or records that we are legally required to retain.

deep9 uses essential browser storage and authentication cookies to maintain signed-in sessions, support secure navigation and protect account access.

Disabling essential cookies or browser storage may prevent some account features from functioning correctly.

We use the security features available through our platform infrastructure and take reasonable measures to protect account information and user-submitted content against unauthorised access, loss or misuse.

No internet-based service can guarantee absolute security. Users should maintain strong passwords, protect their account credentials and sign out when using shared devices.

Some of our service providers may process information using infrastructure located outside Nigeria. Where this occurs, information may be transferred or processed in other jurisdictions under the arrangements and safeguards applicable to those providers.

Subject to applicable law, you may have rights to request access to your personal information, correct inaccurate details, request deletion, object to certain processing or withdraw consent where consent is the basis for processing.

You can also review or revoke deep9's access through your Google Account's third-party connections settings. Revoking Google access may affect your ability to sign in using that Google account.

For privacy requests, contact deep9.info@gmail.com.

deep9 is not designed to knowingly collect personal information from children without the consent or involvement required by applicable law. Where a parent or guardian believes that a child has submitted personal information improperly, they may contact us to request its review or deletion.

We may update this Privacy Policy as deep9 introduces new tools, services or data-processing practices. Updated versions will be published on this page with a revised effective date.

Where a change materially affects how personal information is handled, we will take reasonable steps to communicate the change through the platform or other appropriate channels.

For questions, concerns or requests relating to this Privacy Policy or your personal information, contact:

deep9
Website: https://deep9systems.com
Email: deep9.info@gmail.com